Frequently Asked Questions
Do you provide cleaning supplies and equipment?
Yes, we proudly offer a complete cleaning solution for our clients. Our professional cleaners come fully equipped with top-quality, eco-friendly cleaning products and state-of-the-art equipment to ensure a thorough and efficient cleaning experience. Please let us know if you prefer any specific products, and we will do our best to accommodate your preferences.
Are your cleaners insured, vetted, and bonded?
Our professional cleaners are fully insured, vetted, and bonded to ensure peace of mind. We prioritize safety and security for both our clients and our employees.
How do you determine the cost of cleaning services?
The cost of our cleaning services depends on several factors, such as the property size, the level of cleaning required, the number of rooms, and any additional services you may request. We offer free estimates and can provide a personalized quote after assessing your needs.
What cleaning products do you use?
We use eco-friendly and non-toxic cleaning products that are safe for you, your family, and the environment. Our practical cleaning solutions help maintain a healthy living or working space.
Do I need to be home during the cleaning?
It's up to you. Many of our clients prefer to be present during the first cleaning to show us specific areas they want us to focus on. However, if you can't be present, we can still provide exceptional cleaning services while respecting your privacy and property.
How long will it take to clean my property?
The duration of the cleaning process depends on the size of your property and the scope of work. Regular cleaning may take up to a few hours, while a deep cleaning or a larger commercial space might require more time. We strive to complete our work efficiently without compromising on quality.
What if I'm not satisfied with the cleaning service?
Your satisfaction is our top priority. If you're unhappy with any aspect of our cleaning service, please get in touch with us within 24 hours, and we'll gladly address any concerns and rectify the situation to meet your expectations.
How often should I schedule cleaning services?
The frequency of cleaning services depends on your individual needs and lifestyle. For most households, weekly or bi-weekly cleaning is sufficient to maintain a clean environment. However, we can tailor a cleaning schedule that works best for you.
Is your company licensed and insured?
Our cleaning company is fully licensed and insured, providing added protection and trust in our services.
How do I book your cleaning services?
You can book our cleaning services by visiting our website, filling out the online contact form, or calling or texting our customer service team. We'll guide you through the process and schedule a convenient cleaning appointment.
Do you offer any special discounts or promotions?
We frequently run special promotions and discounts for new and returning customers. Keep an eye on our website or social media. We also offer discounts on recurring cleans.
Are your cleaning products safe for children and pets?
All our cleaning products are chosen for their non-toxic and pet-safe properties. Rest assured that your children and pets will be safe in a freshly cleaned environment.
Do I need to provide anything for the cleaning service?
Not at all. We bring everything needed for a thorough cleaning. Our cleaners arrive fully equipped with all necessary cleaning supplies, tools, and equipment. Just sit back and let us take care of the rest!
How do you ensure the quality of the cleaning products you use?
We carefully source our cleaning products from reputable suppliers known for their commitment to quality and safety. Additionally, our team regularly tests and evaluates new products to ensure they meet our high standards before incorporating them into our cleaning process.
What if I have allergies or sensitivities to certain cleaning products?
If you have any allergies or sensitivities to specific cleaning products, please let us know when scheduling your appointment. We will use alternative products that won't cause any adverse reactions.
Do you offer green cleaning services?
We offer green cleaning services that utilize only eco-friendly and sustainable cleaning practices. These services are ideal for environmentally-conscious clients who want to minimize their ecological footprint.
Are your cleaning products effective against COVID-19 and other viruses?
Yes, the cleaning products we use have been proven to be effective against various viruses, including COVID-19. We pay special attention to high-touch surfaces and use appropriate disinfectants to ensure a hygienic and germ-free environment. We also can provide hospital-grade disinfectants for your home or business. We also offer the ultimate disinfection technology- electrostatic disinfection services.
Do you offer pressure washing, carpet cleaning, and window cleaning?
Yes, we offer all of the above. Feel free to ask our team if you're interested in these services.
Proverbs 3:5